My work: content and research, brand and comms, digital and carbon transformation.
Content and research
2016-22: Co-op Digital is digitally transforming and creating new businesses at the Co-op Group, one the UK’s largest member-owned organisations, which is well known for its convenience store, funerals, wills and other businesses. I write the Digital group’s newsletter, and you can sign up for the email.
The newsletter looks at what’s happening in the internet/digital world and how it’s relevant to the Co-op, to retail businesses, and most importantly to people, communities and society. It has run weekly for several years. Mailchimp says the newsletter has an open rate of about 50% and a click rate of about 10%.
Love it, this! - Mike Bracken, Chief Digital Officer at Co-op Group
2018-22: ustwo are an employee-owned digital product and service studio that drive positive change for people, business and organisations. I write ustwo Europe’s newsletter, and you can sign up for the email.
It’s interesting because we’re covering things like personal finance, health tech, digital and retail transformation, augmented reality and the future of transport. Here’s one about self-driving taxis. According to Mailchimp the newsletter has an open rate of 82% and a click rate of about 7%.
Rod writes our Europe newsletter - a round up of all the goodness happening and ustwo news we believe will be interesting and relevant our customers and readers. He gets the ustwo mission and our positive attitude and voice. It’s the kind of content magic I really appreciate. - Nicki Sprinz, European Managing Director
2022: I helped Stripe Partners write a couple of provocations about how “agile” works today, now that it has evolved from a test-iterate approach to software to a cultural aspiration for organisations. They’re conversation-starters rather than academic assessments. More here.
2022: The Co-op Foundation is Co-op Group’s charity - it works to build fairer and more co-operative communities. The brilliant Linda Humphries and I write a “landscape review” of what’s been happening in the world of data and digital rights for the Foundation’s Federation programme.
Brand and communications
Digital transformation is the act of radically changing how your organisation works, so that it can survive and thrive in the internet era. Public Digital delivers public impact at scale, making it happen by working directly with leaders and teams to map the way, to start by doing, and to make change stick.
2022: Content and communications for a global financial services company. The same for a blue chip UK retailer. This work is often about how you make what you say and the way you say it resonate with the rest of your organisation. How you make it signal genuine change rather than the years of “IT programmes” that don’t quite deliver.
2020-21: Crunchy words for C-suite readers: I wrote the words for Public Digital’s new website. The team at Public Digital and their development partner helped, it was a good project. We boiled the story down to this: “Digital. Teams. Work.”
2019: I researched and wrote on retail trends.
This is spot on! - Ben Terrett, CEO at Public Digital
Digital and carbon transformation
2021: Researched Internet of Things and emerging opportunities for a multinational bank, with the brilliant Matt Webb of Mwie.
2021-2: A report on the circular economy in Viet Nam. Content and communications for a global financial services company. The same for a blue chip UK retailer. This work is often about how you make what you say and the way you say it resonate with the rest of your organisation. How you make it signal genuine change rather than the years of “IT programmes” that don’t quite deliver.
2018-21: Projects by IF are a very clever technology studio specialising in ethical and practical uses of data. Data is becoming increasingly central to individuals, organisations and how the world works, so IF’s work on responsible, creative and trustable data use is timely and important. I’ve edited and written reports and website content for several projects for their customers in government, healthcare and technology.
Rod pairs firsthand, extensive domain knowledge of tech and design with a real talent for wordsmithery. He does the full stack of writing: from microcopy to strategy and visioning. Teams love him, management trusts him, and he’s an all-around excellent person to work with. I’ve worked with him in previous roles as well, and recommend him to everyone. (Please don’t hire him when I’m on deadline.) - Dr. Ella Fitzsimmons, Head of Narrative Strategy at Projects by IF
2019: I wrote about smart meters for Bulb Energy.
2018: Worked with the brilliant Ella Fitzsimmons to create a prototype newsletter for DotEveryone, a think tank which champions responsible technology. Doteveryone’s team has taken it on: Society in the loop and it is a great read.
2016-17: Product/project management of a software build for Water Aid, with Storythings.
2016: Introducing agile approaches (iterate, adapt) to Storythings and their client projects.
2015: London Tube Map with Walklines is in London Transport Museum’s permanent collection.
Before Holdfast I ran product and finance at a mobile security software business. Before that I was a product manager at Eckoh, an AIM-listed speech recognition company, and was the head of design at Football365, but that’s a very long time ago now.
Holdfast Projects Ltd.
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